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A technical glitch in the computer system delays document authentication at the Consular Affairs Division of the Foreign Ministry.
May 10, 2023

Due to a technical fault in the computer system of the Consular Affairs Division of the Ministry of Foreign Affairs, the authentication of documents by the Consular Affairs Division of the Foreign Ministry in Colombo and the Regional Offices in Jaffna, Trincomalee, Matara, Kandy, and Kurunegala will be limited until further notice.
The Foreign Ministry accords the utmost importance to a smooth document verification process, and remedial action is being taken. At present, the Consular Division is processing only the most urgent documents, and other documents will be processed once the system is repaired.
Other consular services continue without interruption.
The public will be notified once the verification process is in full operation.
Any inconvenience caused to the public due to the technical glitch is deeply regretted.
Depending on the feasibility of the services required, the public may wish to contact the following phone numbers:
Consular Affairs Division, Colombo: 0112338812
Regional Office, Jaffna (0212215972)
Regional Office, Trincomalee: 0262223182/86
Regional Office, Kandy (0812384410)
Regional Office, Kurunegala: 0372225931
Regional Office: Matara 0412226713/0412226697
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